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On-Site Service

On-site Diagnostic & Repair Service: We Visit, We Analyze, We Resolve!

When your computer faces issues, we come straight to your location, thoroughly examine the problem, and provide timely solutions. No need to lug your device elsewhere; we bring expertise right to your doorstep!

Technicians troubleshooting a computer issue while two other individuals observe

Scheduling

Once you reach out to us, we'll set up a convenient time for our visit based on your availability.

Booking schedule interface for customer appointments

Arrival

  1. Initial Assessment: A quick overview of the computer's problem based on your description and preliminary checks.

  2. Detailed Diagnosis: The technician delves deeper, utilizing specialized tools and software to pinpoint the exact issue.

  3. Discussion: Before proceeding with any repairs, we'll discuss the identified issues with you, offering solutions and providing cost estimates.

Technician using a screwdriver to disassemble SSD components

Repairs

  1. Repair: With your consent, the technician will perform the necessary fixes, be it hardware replacements or software troubleshooting.

  2. Post-repair Testing: After fixing, the technician will test the computer to ensure it's functioning optimally and the issue is fully resolved.

  3. Feedback: We'll give you a brief overview of the services performed, and provide any necessary guidelines for future maintenance.

Various computer components laid out on a table for assembly or repair

Payment

Upon your satisfaction with the service, the payment process will be initiated as per the agreed-upon method.

Customer swiping or inserting their card into a debit/credit card machine for payment

Follow-up

A few days after the repair, we might reach out to ensure everything's still running smoothly and to address any lingering questions you might have.

Technicians greeting and shaking hands with a customer for a consultation or service

How Does It Work?

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